Fresh Hoods

Apparel & Fashion • United Statesfreshhoods.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

49/100

−3.1 vs. last month2.28 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#227of 330

Top 69% · Mid Pack

#1 (best)#330 (worst)

#225Peer

#226Peer

#227This company

#228Peer

#229Peer

Overall Customer Sentiment

Mid Pack

44% of reviews positive, 53% negative

44%

positive

Positive44%
Neutral3%
Negative53%

Sentiment Balance

Covering October 2024 — 103 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 38% of reviews in this period, with 60% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.2%

Communication

14.6%

Loyalty

11.5%

Product Quality

11.4%

Pricing

9.9%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 23.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH80/100

80/100

signal score

•Built from a negative-review share of 45.3% across this company's analyzed reviews.
•27 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.3avg rating

5★

22.7%

4★

5.7%

3★

7.2%

2★

6.0%

1★

58.5%

Based on 600 analyzed reviews. Sentiment is slipping: 29.8% of reviews in the last three months were positive, compared with 45.2% in the three months before that.

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