Customereye

adidas

Apparel & Fashionwww.adidas.com

Review data last updated .

Based on public reviews and response behavior.

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186 reviews over 108 days (about 52 per month). Busiest month: 33% of reviews. Languages: en 58%, it 9%, es 8%.

Overall Score

18/100
Short observation window (108 days)
+11.3 vs. last month1.18 ★ average rating · 186 reviews
18/100 from 186 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Apparel & Fashion average: score 64.9, rating 4.29 stars, reply rate 36.9%, over 3,001 ranked companies · benchmark 29 Oct 2026

Score

17.7

Industry average 64.9

47.2 below average

Rating

1.18

Industry average 4.29

3.11 below average

Reply rate

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Industry average 36.9%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#2989of 3001 ranked in Apparel & Fashion
Top 100% · Bottom Tierup 1072 from last month
#1 (best)#3001 (worst)
#2987Peer
#2988Peer
#2989This company
#2990Peer
#2991Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

13% of reviews positive, 86% negative

13%
positive
  • Positive13%
  • Neutral1%
  • Negative86%

Sentiment Balance

Covering October 2026 — 9 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 22% of reviews in this period, with 78% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Customer Support
Hidden
Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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