Based on public reviews and response behavior.
139 reviews over 364 days (about 12 per month). Busiest month: 14% of reviews. Languages: en 100%.
Apparel & Fashion average: score 64.9, rating 4.29 stars, reply rate 36.9%, over 3,001 ranked companies · benchmark 29 Oct 2026
Score
16.7
Industry average 64.9
48.2 below average
Rating
1.12
Industry average 4.29
3.17 below average
Reply rate
—
Industry average 36.9%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
14% of reviews positive, 85% negative
Covering October 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 139 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,001 ranked companies in Apparel & Fashion (benchmark 29 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.145 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.151). Review the worst months in the trend data to identify specific operational or product issues.
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