Based on public reviews and response behavior.
1,000 reviews over 192 days (about 159 per month). Busiest month: 17% of reviews. Languages: en 100%, unknown 0%, fr 0%.
Apparel & Fashion average: score 64.9, rating 4.29 stars, reply rate 36.9%, over 3,001 ranked companies · benchmark 29 Oct 2026
Score
22.4
Industry average 64.9
42.5 below average
Rating
1.46
Industry average 4.29
2.83 below average
Reply rate
—
Industry average 36.9%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
26% of reviews positive, 73% negative
Covering July 2026 — 85 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes extracted from 1,000 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,001 ranked companies in Apparel & Fashion (benchmark 29 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.426 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 22.4 sits in the bottom quarter of about 3,000 ranked Apparel & Fashion companies (25th percentile: 56, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99
