Customereye

UNIQLO

Apparel & Fashionwww.uniqlo.com

Review data last updated .

Based on public reviews and response behavior.

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194 reviews over 201 days (about 29 per month). Busiest month: 17% of reviews. Languages: en 53%, fr 14%, de 10%.

Overall Score

22/100
+2.2 vs. last month1.83 ★ average rating · 194 reviews
22/100 from 194 reviews over 7 months, moderate confidence.

Apparel & Fashion average: score 64.9, rating 4.29 stars, reply rate 36.9%, over 3,001 ranked companies · benchmark 29 Oct 2026

Score

21.9

Industry average 64.9

43.0 below average

Rating

1.83

Industry average 4.29

2.46 below average

Reply rate

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Industry average 36.9%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#2977of 3001 ranked in Apparel & Fashion
Top 99% · Bottom Tierup 1055 from last month
#1 (best)#3001 (worst)
#2975Peer
#2976Peer
#2977This company
#2978Peer
#2979Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

18% of reviews positive, 79% negative

18%
positive
  • Positive18%
  • Neutral3%
  • Negative79%

Sentiment Balance

Covering October 2026 — 30 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 73% negative and 7% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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