Based on public reviews and response behavior.
198 reviews over 83 days (about 73 per month). Busiest month: 34% of reviews. Languages: en 99%, zh 1%, fr 1%.
Automotive & Mobility average: score 63.6, rating 4.30 stars, reply rate 40.9%, over 2,198 ranked companies · benchmark 12 Oct 2026
Score
70.6
Industry average 63.6
7.0 above average
Rating
4.22
Industry average 4.30
0.08 below average
Reply rate
—
Industry average 40.9%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 19% negative
Covering September 2026 — 68 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 21% negative and 2% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 198 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,198 ranked companies in Automotive & Mobility (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.109 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 92% of reviews against an industry average of 41%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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