Customereye

Stena Line Ireland

Automotive & Mobilitystenaline.ie

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 41 days (about 148 per month). Busiest month: 73% of reviews — one month dominates this sample. Languages: en 100%, nl 1%.

Overall Score

68/100
Short observation window (41 days)
−5.5 vs. last month4.36 ★ average rating · 200 reviews
68/100 from 200 reviews over 2 months, moderate confidence. trend not shown: window under six months. one month holds 73% of the reviews.

Automotive & Mobility average: score 63.8, rating 4.31 stars, reply rate 40.2%, over 2,412 ranked companies · benchmark 15 Oct 2026

Score

68.3

Industry average 63.8

4.5 above average

Rating

4.36

Industry average 4.31

0.05 above average

Reply rate

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Industry average 40.2%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#1055of 2412 ranked in Automotive & Mobility
Top 44% · Upper Halfdown 1 from last month
#1 (best)#2412 (worst)
#1053Peer
#1054Peer
#1055This company
#1056Peer
#1057Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

74% of reviews positive, 25% negative

74%
positive
  • Positive74%
  • Neutral2%
  • Negative25%

Sentiment Balance

Covering September 2026 — 145 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 26% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Response Speed
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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