A2 Hosting

Software & Web Services • United Stateswww.a2hosting.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

−11.3 vs. last month4.58 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#175of 363

Top 48% · Upper Half

#1 (best)#363 (worst)

#173Peer

#174Peer

#175This company

#176Peer

#177Peer

Overall Customer Sentiment

Above Average

80% of reviews positive, 18% negative

80%

positive

Positive80%
Neutral2%
Negative18%

Sentiment Balance

Covering September 2024 — 42 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 21% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

27.4%

Problem Resolution

16.1%

Response Speed

13.2%

Loyalty

12.1%

Product Quality

11.0%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM26/100

26/100

signal score

•Built from a negative-review share of 25.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

86.0%

4★

3.7%

3★

0.8%

2★

1.3%

1★

8.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 90.6% of reviews in the last three months were positive, compared with 87.2% in the three months before that.

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