Based on public reviews and response behavior.
427 reviews over 4,261 days (about 3 per month). Busiest month: 4% of reviews. Languages: en 47%, nl 34%, unknown 19%.
Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026
Score
52.1
Industry average 60.8
8.7 below average
Rating
3.11
Industry average 4.09
0.98 below average
Reply rate
—
Industry average 36.0%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
41% of reviews positive, 57% negative
Covering August 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 427 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,242 ranked companies in Software & Web Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 5% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 92 mentions with a sentiment score of 81.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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