Customereye

Testmarket Analytics INC.

Software & Web Services • United Statestestmarket.io

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 303 days (about 60 per month). Busiest month: 58% of reviews — one month dominates this sample.

Overall Score

73/100
−25.0 vs. last month4.92 ★ average rating · 600 reviews
73/100 from 600 reviews over 8 months, high confidence. one month holds 58% of the reviews.

Software & Web Services average: score 59.5, rating 4.07 stars, reply rate 35.6%, over 2,167 ranked companies · benchmark 8 Oct 2026

Score

72.8

Industry average 59.5

13.3 above average

Rating

4.92

Industry average 4.07

0.85 above average

Reply rate

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Industry average 35.6%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#460of 2167 ranked in Software & Web Services
Top 21% · Top Tierdown 196 from last month
#1 (best)#2167 (worst)
#458Peer
#459Peer
#460This company
#461Peer
#462Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

91% of reviews positive, 8% negative

91%
positive
  • Positive91%
  • Neutral1%
  • Negative8%

Sentiment Balance

Covering June 2024 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Onboarding
Hidden
Loyalty
Hidden
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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