Customereye

Wellspring Meds

Pharmacy & Online Medicine • United Stateswellspringmeds.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

63/100
−7.3 vs. last month4.89 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#30of 189
Top 16% · Top Tier
#1 (best)#189 (worst)
#28Peer
#29Peer
#30This company
#31Peer
#32Peer

Overall Customer Sentiment

Category Leader

73% of reviews positive, 24% negative

73%
positive
  • Positive73%
  • Neutral2%
  • Negative24%

Sentiment Balance

Covering October 2024 — 27 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 26% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
24.2%
Response Speed
18.3%
Pricing
15.2%
Product Quality
12.2%
Customer Support
7.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100
36/100
signal score
  • Built from a negative-review share of 36.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
94.3%
4
3.0%
3
0.8%
2
1.0%
1
0.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.6% of reviews in the last three months were positive, compared with 97.6% in the three months before that.

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