Based on public reviews and response behavior.
364 reviews over 3,953 days (about 2.8 per month). Busiest month: 12% of reviews. Languages: en 97%, unknown 3%, af 0%.
Pharmacy & Online Medicine average: score 60.6, rating 4.28 stars, reply rate 37.5%, over 560 ranked companies · benchmark 30 Oct 2026
Score
59.9
Industry average 60.6
0.7 below average
Rating
3.54
Industry average 4.28
0.74 below average
Reply rate
—
Industry average 37.5%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
53% of reviews positive, 44% negative
Covering December 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from the 364 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 560 ranked companies in Pharmacy & Online Medicine (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 25% of reviews against an industry average of 38%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Pricing" is the strongest recurring theme in the reviews: 97 mentions with a sentiment score of 75.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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