Based on public reviews and response behavior.
1,113 reviews over 5,215 days (about 6.5 per month). Busiest month: 21% of reviews. Languages: en 99%, unknown 1%, es 0%.
Pharmacy & Online Medicine average: score 60.5, rating 4.27 stars, reply rate 37.3%, over 672 ranked companies · benchmark 23 Oct 2026
Score
60.1
Industry average 60.5
0.4 below average
Rating
3.77
Industry average 4.27
0.50 below average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
62% of reviews positive, 36% negative
Covering August 2026 — 94 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 37% negative and 3% neutral.
Share of theme mentions
Themes extracted from 1,113 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 672 ranked companies in Pharmacy & Online Medicine (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.442 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 1% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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