Customereye

Canadian Prescription Drugstore

Pharmacy & Online Medicine • Canadacanadianprescriptiondrugstore.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

47/100
−0.8 vs. last month3.84 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#135of 189
Top 71% · Mid Pack
#1 (best)#189 (worst)
#133Peer
#134Peer
#135This company
#136Peer
#137Peer

Overall Customer Sentiment

Mid Pack

56% of reviews positive, 42% negative

56%
positive
  • Positive56%
  • Neutral2%
  • Negative42%

Sentiment Balance

Covering October 2024 — 31 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 23% negative and 6% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 582 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
24.2%
Customer Support
12.2%
Pricing
11.8%
Loyalty
10.2%
Response Speed
9.5%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 24.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM44/100
44/100
signal score
  • Built from a negative-review share of 46.0% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating
5
51.8%
4
16.5%
3
9.7%
2
7.7%
1
14.3%

Based on 600 analyzed reviews. Sentiment is improving: 94.9% of reviews in the last three months were positive, compared with 60.0% in the three months before that.

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