Based on public reviews and response behavior.
160 reviews over 228 days (about 21 per month). Busiest month: 49% of reviews. Languages: en 94%, unknown 3%, es 1%.
Pharmacy & Online Medicine average: score 60.6, rating 4.28 stars, reply rate 37.5%, over 560 ranked companies · benchmark 30 Oct 2026
Score
59.7
Industry average 60.6
0.9 below average
Rating
4.13
Industry average 4.28
0.15 below average
Reply rate
—
Industry average 37.5%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 33% negative
Covering August 2026 — 28 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.
Share of theme mentions
Themes from the 160 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 560 ranked companies in Pharmacy & Online Medicine (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.115 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 4% of reviews against an industry average of 38%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99
