Based on public reviews and response behavior.
100 reviews over 688 days (about 4.4 per month). Busiest month: 35% of reviews. Languages: en 87%, unknown 10%, de 1%.
These figures describe an earlier period, not the last 12 months.
Travel & Hospitality average: score 64.2, rating 4.08 stars, reply rate 42.8%, over 689 ranked companies · benchmark 30 Oct 2026
Score
63.0
Industry average 64.2
1.2 below average
Rating
4.94
Industry average 4.08
0.86 above average
Reply rate
—
Industry average 42.8%
not measured
Not ranked
no reviews in the last 12 months
94% of reviews positive, 6% negative
Covering August 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 689 ranked companies in Travel & Hospitality (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 43%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 52 mentions with a sentiment score of 95.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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