Customereye

Londonist DMC

Travel & Hospitalitylondonist.co.uk

Review data last updated .

Based on public reviews and response behavior.

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198 reviews over 349 days (about 17 per month). Busiest month: 17% of reviews. Languages: en 93%, fr 5%, es 1%.

Overall Score

63/100
−25.1 vs. last month3.65 ★ average rating · 198 reviews

Competitive Performance Rank

Among fully-analyzed Travel & Hospitality companies

#86of 253
Top 34% · Upper Half
#1 (best)#253 (worst)
#84Peer
#85Peer
#86This company
#87Peer
#88Peer

10 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Above Average

67% of reviews positive, 33% negative

67%
positive
  • Positive67%
  • Neutral1%
  • Negative33%

Sentiment Balance

Covering September 2026 — 7 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 57% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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