Customereye

The Knot Shop

Gifts & Party Supplies • United Statesweddingshop.theknot.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 219 days (about 83 per month). Busiest month: 20% of reviews.

Overall Score

69/100
−2.3 vs. last month4.65 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#50of 209
Top 24% · Top Tier
#1 (best)#209 (worst)
#48Peer
#49Peer
#50This company
#51Peer
#52Peer

9 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Category Leader

88% of reviews positive, 11% negative

88%
positive
  • Positive88%
  • Neutral1%
  • Negative11%

Sentiment Balance

Covering November 2024 — 34 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 12% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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