Based on public reviews and response behavior.
166 reviews over 426 days (about 12 per month). Busiest month: 36% of reviews. Languages: fr 63%, en 37%.
Mobile & Telecom average: score 54.2, rating 3.52 stars, reply rate 34.3%, over 460 ranked companies · benchmark 2 Nov 2026
Score
38.4
Industry average 54.2
15.8 below average
Rating
2.27
Industry average 3.52
1.25 below average
Reply rate
—
Industry average 34.3%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
18% of reviews positive, 80% negative
Covering October 2026 — 19 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 11% of reviews in this period, with 84% negative and 5% neutral.
Reviews are mostly in French
Share of theme mentions
Themes from the 166 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 460 ranked companies in Mobile & Telecom (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.164 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 34%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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