Customereye

Holafly

Mobile & Telecom • Irelandesim.holafly.com

Review data last updated .

Based on public reviews and response behavior.

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344 reviews over 1,579 days (about 6.6 per month). Busiest month: 29% of reviews. Languages: en 61%, es 19%, it 12%.

Overall Score

39/100
−48.3 vs. last month3.87 ★ average rating · 344 reviews
39/100 from 344 reviews over 25 months, high confidence.

Mobile & Telecom average: score 54.2, rating 3.52 stars, reply rate 34.3%, over 460 ranked companies · benchmark 2 Nov 2026

Score

38.9

Industry average 54.2

15.3 below average

Rating

3.87

Industry average 3.52

0.35 above average

Reply rate

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Industry average 34.3%

not measured

Competitive Performance Rank

Among ranked Mobile & Telecom companies

#339of 460 ranked in Mobile & Telecom
Top 74% · Mid Packdown 53 from last month
#1 (best)#460 (worst)
#337Peer
#338Peer
#339This company
#340Peer
#341Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

47% of reviews positive, 52% negative

47%
positive
  • Positive47%
  • Neutral1%
  • Negative52%

Sentiment Balance

Covering September 2026 — 100 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 28% of reviews in this period, with 71% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Problem Resolution
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Onboarding
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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