Customereye

AirTalk Wireless

Mobile & Telecomairtalkwireless.com

Review data last updated .

Based on public reviews and response behavior.

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150 reviews over 93 days (about 49 per month). Busiest month: 37% of reviews. Languages: en 93%, unknown 7%, fr 1%.

Overall Score

40/100
Short observation window (93 days)
−2.8 vs. last month3.35 ★ average rating · 150 reviews
40/100 from 150 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Mobile & Telecom average: score 54.2, rating 3.52 stars, reply rate 34.3%, over 460 ranked companies · benchmark 2 Nov 2026

Score

39.6

Industry average 54.2

14.6 below average

Rating

3.35

Industry average 3.52

0.17 below average

Reply rate

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Industry average 34.3%

not measured

Competitive Performance Rank

Among ranked Mobile & Telecom companies

#338of 460 ranked in Mobile & Telecom
Top 73% · Mid Packdown 15 from last month
#1 (best)#460 (worst)
#336Peer
#337Peer
#338This company
#339Peer
#340Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

57% of reviews positive, 41% negative

57%
positive
  • Positive57%
  • Neutral3%
  • Negative41%

Sentiment Balance

Covering August 2026 — 51 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 41% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Communication
Hidden
Customer Support
Hidden
Product Quality
Hidden
Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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