Vfast Ltd

Software & Web Services • United Kingdomvfast.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

70/100

−7.5 vs. last month4.45 ★ average rating · 60 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#16of 363

Top 4% · Top Tier

#1 (best)#363 (worst)

#14Peer

#15Peer

#16This company

#17Peer

#18Peer

Overall Customer Sentiment

Category Leader

80% of reviews positive, 20% negative

80%

positive

Positive80%
Neutral0%
Negative20%

Sentiment Balance

Covering August 2021 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 59 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2021.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

26.4%

Response Speed

20.9%

Product Quality

12.9%

Loyalty

11.7%

Problem Resolution

11.0%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100

35/100

signal score

•Built from a negative-review share of 20.0% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

81.7%

4★

5.0%

3★

1.7%

2★

0.0%

1★

11.7%

Based on 60 analyzed reviews. Sentiment is slipping: 78.9% of reviews in the last three months were positive, compared with 92.7% in the three months before that.

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