Based on public reviews and response behavior.
838 reviews over 5,163 days (about 4.9 per month). Busiest month: 5% of reviews. Languages: en 100%, unknown 0%.
Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026
Score
47.0
Industry average 60.8
13.8 below average
Rating
3.76
Industry average 4.09
0.33 below average
Reply rate
—
Industry average 36.0%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 31% negative
Covering August 2026 — 27 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 22% of reviews in this period, with 78% negative and 0% neutral.
Share of theme mentions
Themes from the 838 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,242 ranked companies in Software & Web Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.370). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 47.0 sits in the bottom quarter of about 2,200 ranked Software & Web Services companies (25th percentile: 51, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
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