Customereye

V4 Consumer

Mobile & Telecom • United Kingdomv4consumer.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 232 days (about 26 per month). Busiest month: 20% of reviews. Languages: en 100%.

Overall Score

50/100
+29.8 vs. last month4.58 ★ average rating · 200 reviews
50/100 from 200 reviews over 9 months, moderate confidence.

Mobile & Telecom average: score 54.2, rating 3.52 stars, reply rate 34.3%, over 460 ranked companies · benchmark 2 Nov 2026

Score

49.8

Industry average 54.2

4.4 below average

Rating

4.58

Industry average 3.52

1.06 above average

Reply rate

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Industry average 34.3%

not measured

Competitive Performance Rank

Among ranked Mobile & Telecom companies

#293of 460 ranked in Mobile & Telecom
Top 64% · Mid Packup 104 from last month
#1 (best)#460 (worst)
#291Peer
#292Peer
#293This company
#294Peer
#295Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

75% of reviews positive, 25% negative

75%
positive
  • Positive75%
  • Neutral0%
  • Negative25%

Sentiment Balance

Covering September 2026 — 9 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Problem Resolution
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Product Quality
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Communication
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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