Based on public reviews and response behavior.
100 reviews over 17 days (about 179 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 85%, unknown 15%.
Mobile & Telecom average: score 54.2, rating 3.52 stars, reply rate 34.3%, over 460 ranked companies · benchmark 2 Nov 2026
Score
49.4
Industry average 54.2
4.8 below average
Rating
4.36
Industry average 3.52
0.84 above average
Reply rate
—
Industry average 34.3%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 35% negative
Covering August 2026 — 100 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 35% negative and 1% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 460 ranked companies in Mobile & Telecom (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 22% of reviews against an industry average of 34%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 27 mentions with a sentiment score of 79.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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