Customereye

Naked Wines United States

Food & Beverage • United Statesus.nakedwines.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 731 days (about 25 per month). Busiest month: 11% of reviews.

Overall Score

50/100
−9.9 vs. last month4.41 ★ average rating · 600 reviews
50/100 from 600 reviews over 25 months, high confidence.

Food & Beverage average: score 63.2, rating 4.25 stars, reply rate 33.9%, over 2,214 ranked companies · benchmark 30 Oct 2026

Score

49.8

Industry average 63.2

13.4 below average

Rating

4.41

Industry average 4.25

0.16 above average

Reply rate

—

Industry average 33.9%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#1861of 2214 ranked in Food & Beverage
Top 84% · Bottom Tierdown 94 from last month
#1 (best)#2214 (worst)
#1859Peer
#1860Peer
#1861This company
#1862Peer
#1863Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

77% of reviews positive, 21% negative

77%
positive
  • Positive77%
  • Neutral1%
  • Negative21%

Sentiment Balance

Covering October 2024 — 29 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 31% negative and 7% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

No theme data collected for this company yet.

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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