Based on public reviews and response behavior.
497 reviews.
Food & Beverage average: score 63.2, rating 4.25 stars, reply rate 33.9%, over 2,214 ranked companies · benchmark 30 Oct 2026
Score
49.7
Industry average 63.2
13.5 below average
Rating
3.09
Industry average 4.25
1.16 below average
Reply rate
—
Industry average 33.9%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
43% of reviews positive, 56% negative
Covering August 2026 — 79 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 44% of reviews in this period, with 53% negative and 3% neutral.
Share of theme mentions
Themes from the 497 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,214 ranked companies in Food & Beverage (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.115 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 49.7 sits in the bottom quarter of about 2,200 ranked Food & Beverage companies (25th percentile: 54, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
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