Customereye

Puresweet

Food & Beverage • United Kingdompuresweet.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 1,640 days (about 1.9 per month). Busiest month: 85% of reviews — one month dominates this sample. Languages: en 99%, it 1%.

Overall Score

50/100
Short observation window (1640 days)
−24.7 vs. last month4.20 ★ average rating · 100 reviews
50/100 from 100 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 85% of the reviews.

Food & Beverage average: score 63.2, rating 4.25 stars, reply rate 33.9%, over 2,214 ranked companies · benchmark 30 Oct 2026

Score

49.7

Industry average 63.2

13.5 below average

Rating

4.20

Industry average 4.25

0.05 below average

Reply rate

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Industry average 33.9%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#1872of 2214 ranked in Food & Beverage
Top 85% · Bottom Tierdown 29 from last month
#1 (best)#2214 (worst)
#1870Peer
#1871Peer
#1872This company
#1873Peer
#1874Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

72% of reviews positive, 25% negative

72%
positive
  • Positive72%
  • Neutral3%
  • Negative25%

Sentiment Balance

Covering August 2021 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Customer Support
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Onboarding
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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