Customereye

Urban Adventure Quest

Flight & Hotel Booking • United Statesurbanadventurequest.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 776 days (about 24 per month). Busiest month: 6% of reviews.

Overall Score

55/100
+8.4 vs. last month4.46 ★ average rating · 600 reviews
55/100 from 600 reviews over 26 months, high confidence.

Flight & Hotel Booking average: score 66.3, rating 4.28 stars, reply rate 42.1%, over 1,794 ranked companies · benchmark 14 Oct 2026

Score

54.7

Industry average 66.3

11.6 below average

Rating

4.46

Industry average 4.28

0.18 above average

Reply rate

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Industry average 42.1%

not measured

Competitive Performance Rank

Among ranked Flight & Hotel Booking companies

#1411of 1794 ranked in Flight & Hotel Booking
Top 79% · Bottom Tierup 51 from last month
#1 (best)#1794 (worst)
#1409Peer
#1410Peer
#1411This company
#1412Peer
#1413Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

85% of reviews positive, 14% negative

85%
positive
  • Positive85%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering September 2024 — 12 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Loyalty
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Onboarding
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Value For Money
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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