Unibet

Gambling & Betting • United Kingdomunibet.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

36/100

−27.5 vs. last month2.24 ★ average rating · 300 reviews

Competitive Performance Rank

Among fully-analyzed Gambling & Betting companies

#82of 91

Top 90% · Bottom Tier

#1 (best)#91 (worst)

#80Peer

#81Peer

#82This company

#83Peer

#84Peer

Overall Customer Sentiment

Below Average

50% of reviews positive, 49% negative

50%

positive

Positive50%
Neutral2%
Negative49%

Sentiment Balance

Covering August 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 75% negative and 25% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 240 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Pricing

20.7%

Loyalty

17.0%

Customer Support

14.1%

Response Speed

11.1%

Product Quality

9.6%

Most feedback concerns Pricing.

The most common complaint theme is Pricing, making up 20.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH84/100

84/100

signal score

•Built from a negative-review share of 48.7% across this company's analyzed reviews.
•13 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.2avg rating

5★

23.0%

4★

8.0%

3★

2.3%

2★

3.3%

1★

63.3%

Based on 300 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 6.2% in the three months before that.

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