Based on public reviews and response behavior.
600 reviews over 683 days (about 27 per month). Busiest month: 12% of reviews.
Gambling & Betting average: score 55.7, rating 3.33 stars, reply rate 37.2%, over 553 ranked companies · benchmark 14 Oct 2026
Score
36.4
Industry average 55.7
19.3 below average
Rating
2.04
Industry average 3.33
1.29 below average
Reply rate
—
Industry average 37.2%
not measured
Among ranked Gambling & Betting companies
Only companies with enough recent, scoreable reviews are ranked.
51% of reviews positive, 47% negative
Covering September 2024 — 35 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 54% negative and 3% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 553 ranked companies in Gambling & Betting (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 36.4 sits in the bottom quarter of about 550 ranked Gambling & Betting companies (25th percentile: 44, median: 57). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 89% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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