Customereye

Lottoland

Gambling & Betting • Gibraltarlottoland.co.uk

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 194 days (about 94 per month). Busiest month: 21% of reviews.

Overall Score

36/100
+5.8 vs. last month2.31 ★ average rating · 600 reviews
36/100 from 600 reviews over 7 months, high confidence.

Gambling & Betting average: score 56.6, rating 3.29 stars, reply rate 33.9%, over 719 ranked companies · benchmark 23 Oct 2026

Score

35.7

Industry average 56.6

20.9 below average

Rating

2.31

Industry average 3.29

0.98 below average

Reply rate

—

Industry average 33.9%

not measured

Competitive Performance Rank

Among ranked Gambling & Betting companies

#595of 719 ranked in Gambling & Betting
Top 83% · Bottom Tierup 19 from last month
#1 (best)#719 (worst)
#593Peer
#594Peer
#595This company
#596Peer
#597Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

48% of reviews positive, 50% negative

48%
positive
  • Positive48%
  • Neutral1%
  • Negative50%

Sentiment Balance

Covering November 2024 — 94 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 49% of reviews in this period, with 49% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
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Communication
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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