Customereye

TF2.BET

Gambling & Betting • United Statestf2.bet

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

59/100
4.33 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gambling & Betting companies

#24of 91
Top 26% · Upper Half
#1 (best)#91 (worst)
#22Peer
#23Peer
#24This company
#25Peer
#26Peer

Overall Customer Sentiment

Above Average

67% of reviews positive, 31% negative

67%
positive
  • Positive67%
  • Neutral3%
  • Negative31%

Sentiment Balance

Covering November 2023 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 589 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2023.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
32.7%
Pricing
17.5%
Customer Support
14.3%
Loyalty
12.4%
Onboarding
10.1%

Most feedback concerns Product Quality.

The most common complaint theme is Pricing, making up 17.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH55/100
55/100
signal score
  • Built from a negative-review share of 65.0% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
76.8%
4
5.5%
3
3.8%
2
1.2%
1
12.7%

Based on 600 analyzed reviews. Sentiment is improving: 20.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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