Based on public reviews and response behavior.
100 reviews over 1,276 days (about 2.4 per month). Busiest month: 8% of reviews. Languages: en 100%.
Computers & Hardware average: score 61.9, rating 4.30 stars, reply rate 33.3%, over 271 ranked companies · benchmark 30 Oct 2026
Score
37.2
Industry average 61.9
24.7 below average
Rating
3.02
Industry average 4.30
1.28 below average
Reply rate
—
Industry average 33.3%
not measured
Among ranked Computers & Hardware companies
Only companies with enough recent, scoreable reviews are ranked.
53% of reviews positive, 45% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 50% negative and 25% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 271 ranked companies in Computers & Hardware (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.175 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 37.2 sits in the bottom quarter of about 250 ranked Computers & Hardware companies (25th percentile: 54, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99
