Based on public reviews and response behavior.
203 reviews over 1,101 days (about 5.6 per month). Busiest month: 19% of reviews. Languages: en 100%.
Computers & Hardware average: score 61.9, rating 4.30 stars, reply rate 33.3%, over 271 ranked companies · benchmark 30 Oct 2026
Score
62.3
Industry average 61.9
0.4 above average
Rating
4.21
Industry average 4.30
0.09 below average
Reply rate
—
Industry average 33.3%
not measured
Among ranked Computers & Hardware companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 32% negative
Covering September 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.
Share of theme mentions
Themes from the 203 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 271 ranked companies in Computers & Hardware (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 84% of reviews against an industry average of 33%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 100 mentions with a sentiment score of 78.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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