Based on public reviews and response behavior.
100 reviews over 1,394 days (about 2.2 per month). Busiest month: 15% of reviews. Languages: en 100%.
Jewelry & Watches average: score 68.7, rating 4.41 stars, reply rate 35.1%, over 78 ranked companies · benchmark 17 Oct 2026
Score
67.7
Industry average 68.7
1.0 below average
Rating
4.65
Industry average 4.41
0.24 above average
Reply rate
—
Industry average 35.1%
not measured
Among ranked Jewelry & Watches companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 14% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 78 ranked companies in Jewelry & Watches (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.352). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 63% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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