Based on public reviews and response behavior.
100 reviews over 331 days (about 9.2 per month). Busiest month: 16% of reviews. Languages: en 97%, nl 3%.
Jewelry & Watches average: score 69.1, rating 4.45 stars, reply rate 35.5%, over 70 ranked companies · benchmark 17 Oct 2026
Score
71.8
Industry average 69.1
2.7 above average
Rating
4.15
Industry average 4.45
0.30 below average
Reply rate
—
Industry average 35.5%
not measured
Among ranked Jewelry & Watches companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 18% negative
Covering September 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 70 ranked companies in Jewelry & Watches (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 19% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 70 mentions with a sentiment score of 81.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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