Based on public reviews and response behavior.
199 reviews over 243 days (about 25 per month). Busiest month: 28% of reviews. Languages: en 96%, fr 3%, de 1%.
Jewelry & Watches average: score 69.1, rating 4.45 stars, reply rate 35.5%, over 70 ranked companies · benchmark 16 Oct 2026
Score
72.2
Industry average 69.1
3.1 above average
Rating
4.49
Industry average 4.45
0.04 above average
Reply rate
—
Industry average 35.5%
not measured
Among ranked Jewelry & Watches companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 18% negative
Covering September 2026 — 15 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes extracted from 199 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 70 ranked companies in Jewelry & Watches (benchmark 16 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 98% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 123 mentions with a sentiment score of 88.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
