Based on public reviews and response behavior.
100 reviews over 503 days (about 6 per month). Busiest month: 14% of reviews. Languages: en 99%, fr 1%.
Jewelry & Watches average: score 69.1, rating 4.45 stars, reply rate 35.5%, over 70 ranked companies · benchmark 16 Oct 2026
Score
84.8
Industry average 69.1
15.7 above average
Rating
4.34
Industry average 4.45
0.11 below average
Reply rate
—
Industry average 35.5%
not measured
Among ranked Jewelry & Watches companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 21% negative
Covering August 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 70 ranked companies in Jewelry & Watches (benchmark 16 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 84.8 places the company in the top quarter of about 70 ranked Jewelry & Watches companies (75th percentile: 78). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 90% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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