Based on public reviews and response behavior.
1,128 reviews over 1,095 days (about 31 per month). Busiest month: 32% of reviews. Languages: en 96%, unknown 3%, af 1%.
Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,252 ranked companies · benchmark 30 Oct 2026
Score
70.2
Industry average 66.2
4.0 above average
Rating
4.69
Industry average 4.37
0.32 above average
Reply rate
—
Industry average 46.2%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 13% negative
Covering July 2026 — 86 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 17% negative and 2% neutral.
Share of theme mentions
Themes from the 1,128 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,252 ranked companies in Healthcare & Medical (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 95% of reviews against an industry average of 46%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 719 mentions with a sentiment score of 82.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
