Customereye

AlphaBiolabs

Healthcare & Medical • United Kingdomalphabiolabs.co.uk

Review data last updated .

Based on public reviews and response behavior.

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197 reviews over 178 days (about 34 per month). Busiest month: 24% of reviews. Languages: en 99%, fr 1%, it 1%.

Overall Score

70/100
Short observation window (178 days)
+22.4 vs. last month4.74 ★ average rating · 197 reviews
70/100 from 197 reviews over 7 months, moderate confidence. trend not shown: window under six months.

Healthcare & Medical average: score 66.5, rating 4.38 stars, reply rate 44.7%, over 2,989 ranked companies · benchmark 24 Oct 2026

Score

70.1

Industry average 66.5

3.6 above average

Rating

4.74

Industry average 4.38

0.36 above average

Reply rate

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Industry average 44.7%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#1290of 2989 ranked in Healthcare & Medical
Top 43% · Upper Halfup 672 from last month
#1 (best)#2989 (worst)
#1288Peer
#1289Peer
#1290This company
#1291Peer
#1292Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

82% of reviews positive, 15% negative

82%
positive
  • Positive82%
  • Neutral3%
  • Negative15%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 7 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Response Speed
Hidden
Onboarding
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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