Based on public reviews and response behavior.
200 reviews over 17 days (about 358 per month). Busiest month: 96% of reviews — one month dominates this sample. Languages: en 100%, de 1%.
Healthcare & Medical average: score 66.5, rating 4.38 stars, reply rate 44.7%, over 2,989 ranked companies · benchmark 24 Oct 2026
Score
70.2
Industry average 66.5
3.7 above average
Rating
4.38
Industry average 4.38
in line with average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 21% negative
Covering September 2026 — 192 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 21% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,989 ranked companies in Healthcare & Medical (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 14% of reviews against an industry average of 45%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 105 mentions with a sentiment score of 76.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
