Based on public reviews and response behavior.
602 reviews over 2,599 days (about 7 per month). Busiest month: 7% of reviews. Languages: en 99%, unknown 1%, so 0%.
Home Services average: score 71.4, rating 4.67 stars, reply rate 44.7%, over 2,040 ranked companies · benchmark 24 Oct 2026
Score
31.9
Industry average 71.4
39.5 below average
Rating
2.13
Industry average 4.67
2.54 below average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
32% of reviews positive, 66% negative
Covering August 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Share of theme mentions
Themes extracted from 602 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,040 ranked companies in Home Services (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.331 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.120). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99