Traveler's Joy

Gifts & Party Supplies • Durhamtravelersjoy.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

74/100

+8.3 vs. last month4.71 ★ average rating · 561 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#8of 149

Top 5% · Top Tier

#1 (best)#149 (worst)

#6Peer

#7Peer

#8This company

#9Peer

#10Peer

Overall Customer Sentiment

Category Leader

92% of reviews positive, 8% negative

92%

positive

Positive92%
Neutral1%
Negative8%

Sentiment Balance

Covering December 2019 — 19 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 526 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2019.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

26.9%

Product Quality

16.4%

Pricing

16.3%

Loyalty

13.0%

Customer Support

10.4%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100

25/100

signal score

•Built from a negative-review share of 10.3% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

80.2%

4★

13.7%

3★

3.7%

2★

1.1%

1★

1.2%

Based on 561 analyzed reviews. Sentiment is slipping: 50.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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