Customereye

Turn Me Royal

Gifts & Party Supplies • United Statesturnmeroyal.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

68/100
−23.1 vs. last month4.21 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#31of 149
Top 21% · Top Tier
#1 (best)#149 (worst)
#29Peer
#30Peer
#31This company
#32Peer
#33Peer

Overall Customer Sentiment

Category Leader

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering September 2024 — 13 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 23% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
21.7%
Delivery Shipping
20.1%
Response Speed
12.0%
Loyalty
10.8%
Customer Support
9.4%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 7.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100
33/100
signal score
  • Built from a negative-review share of 26.7% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
72.5%
4
7.2%
3
3.2%
2
3.5%
1
13.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 78.8% of reviews in the last three months were positive, compared with 80.9% in the three months before that.

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