Based on public reviews and response behavior.
200 reviews over 252 days (about 24 per month). Busiest month: 15% of reviews. Languages: en 100%.
Gifts & Party Supplies average: score 67.3, rating 4.41 stars, reply rate 37.8%, over 508 ranked companies · benchmark 30 Oct 2026
Score
75.0
Industry average 67.3
7.7 above average
Rating
3.42
Industry average 4.41
0.99 below average
Reply rate
—
Industry average 37.8%
not measured
Among ranked Gifts & Party Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 33% negative
Covering October 2026 — 25 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 508 ranked companies in Gifts & Party Supplies (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 74% of reviews against an industry average of 38%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 147 mentions with a sentiment score of 75.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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