Customereye

Artisan Deli Market

Gifts & Party Supplies • United Kingdomartisandelimarket.co.uk

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

58/100
−7.1 vs. last month4.76 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#60of 149
Top 40% · Upper Half
#1 (best)#149 (worst)
#58Peer
#59Peer
#60This company
#61Peer
#62Peer

Overall Customer Sentiment

Above Average

91% of reviews positive, 9% negative

91%
positive
  • Positive91%
  • Neutral0%
  • Negative9%

Sentiment Balance

Covering November 2024 — 14 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
25.5%
Product Quality
21.8%
Customer Support
12.4%
Loyalty
11.1%
Onboarding
9.1%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW4/100
4/100
signal score
  • •Built from a negative-review share of 11.7% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5★
88.3%
4★
5.5%
3★
2.3%
2★
1.3%
1★
2.5%

Based on 600 analyzed reviews. Sentiment is improving: 97.4% of reviews in the last three months were positive, compared with 90.9% in the three months before that.

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