Customereye

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Professional Servicestranslatorus.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

144 reviews over 154 days (about 28 per month). Busiest month: 33% of reviews. Languages: fr 67%, en 22%, de 6%.

Overall Score

45/100
Short observation window (154 days)
+10.5 vs. last month4.78 ★ average rating · 144 reviews
45/100 from 144 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Professional Services average: score 66.0, rating 4.35 stars, reply rate 45.1%, over 1,150 ranked companies · benchmark 30 Oct 2026

Score

45.1

Industry average 66.0

20.9 below average

Rating

4.78

Industry average 4.35

0.43 above average

Reply rate

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Industry average 45.1%

not measured

Competitive Performance Rank

Among ranked Professional Services companies

#1050of 1150 ranked in Professional Services
Top 91% · Bottom Tierup 264 from last month
#1 (best)#1150 (worst)
#1048Peer
#1049Peer
#1050This company
#1051Peer
#1052Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

37% of reviews positive, 62% negative

37%
positive
  • Positive37%
  • Neutral1%
  • Negative62%

Sentiment Balance

Covering October 2026 — 24 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 42% of reviews in this period, with 58% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Reviews are mostly in French

Theme Distribution

Share of theme mentions

Response Speed
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Product Quality
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Customer Support
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Delivery Shipping
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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