Based on public reviews and response behavior.
100 reviews over 994 days (about 3.1 per month). Busiest month: 9% of reviews. Languages: en 49%, de 18%, nl 18%.
Professional Services average: score 66.0, rating 4.35 stars, reply rate 45.1%, over 1,150 ranked companies · benchmark 30 Oct 2026
Score
45.0
Industry average 66.0
21.0 below average
Rating
3.41
Industry average 4.35
0.94 below average
Reply rate
—
Industry average 45.1%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
36% of reviews positive, 60% negative
Covering August 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 0% negative and 17% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,150 ranked companies in Professional Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.635 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 45.0 sits in the bottom quarter of about 1,200 ranked Professional Services companies (25th percentile: 57, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99
