Tooth Club

Healthcare & Medical • United Kingdomtoothclub.co.uk

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

72/100

−10.4 vs. last month4.62 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#30of 615

Top 5% · Top Tier

#1 (best)#615 (worst)

#28Peer

#29Peer

#30This company

#31Peer

#32Peer

Overall Customer Sentiment

Category Leader

90% of reviews positive, 10% negative

90%

positive

Positive90%
Neutral1%
Negative10%

Sentiment Balance

Covering December 2024 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

30.3%

Product Quality

25.2%

Loyalty

18.9%

Pricing

10.4%

Response Speed

4.1%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 2.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW11/100

11/100

signal score

•Built from a negative-review share of 16.7% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

88.5%

4★

2.0%

3★

0.5%

2★

1.3%

1★

7.7%

Based on 600 analyzed reviews. Sentiment is improving: 97.1% of reviews in the last three months were positive, compared with 90.6% in the three months before that.

Unlock full insights